Care that Connects
Helping Strengthen Families' Trust, Improving care experience, & Reducing caregiver burnout with one powerful solution built specifically for care providers.
With NEAR REACH
We are committed to Keeping families connected to their loved ones through seamless communication while giving your care team the tools they need to work more efficiently, deliver exceptional care, and focus on what matters most — YOUR clients.
Request the live demo below — it unlocks the moment you submit, and a real person follows up within 24 hours.
Our Mission
NearReach is built for hospice, skilled nursing, and care providers who want to keep families close and caregivers supported. We bring daily family updates and caregiver retention check-ins together in one warm, simple platform — so families stay connected to the people they love, and caregivers feel seen and stay longer. Every feature answers one question: does this help you keep families close and caregivers supported? If it doesn't, it doesn't belong here. We measure our success by the caregivers who stay and the families who sleep better knowing their loved one is cared for — simple, thoughtful, and easy to use from day one.
What we believe
- Simplicity over complexity.
- Care that Connects, without overstepping.
- Real feedback, real follow-through.
- Built for the overlooked.
- Honesty, always.
Built for care providers across the continuum
Wherever families entrust a loved one to your care, NearReach keeps them close and your caregivers supported — no matter the setting.
Hospice
Daily family updates during end-of-life care, when communication matters most.
Skilled Nursing
30/60/90 caregiver check-ins that catch retention risks before they become resignations.
Rehab Facilities
Families track progress between sessions, while caregivers stay connected through rotating patient loads.
Home Health
Mobile-friendly updates from the field, keeping families connected between visits.
Assisted Living
Families see Mom ate breakfast and smiled today — and that's enough.
Memory Care
A daily photo means Dad is safe and engaged, even when he can't say it himself.
Adult Day Care
Drop-off to pickup updates that give families peace of mind through the day.
VA Homes
Daily quality-of-life updates for veterans and their families.
Group Homes (I/DD)
Long-term residents, rotating staff, and families deeply invested in every single day.
60% of your caregivers will leave this year.
Replacing a single caregiver costs $800–$2,500. Background check. Drug test. Training. Onboarding. Lost productivity. For a 20-person staff, that's $9,600–$30,000 walking out the door every year.
60%+
Annual caregiver turnover across home care and hospice.
$800–$2,500
To replace one caregiver — background check, drug test, training, onboarding.
$9,600–$30,000
Every year, for a 20-person staff. Money quietly walking out the door.
Every caregiver who leaves takes a client relationship with them.
Disconnected families call more, complain more, and transfer out more. One caregiver leaves — and you lose on both sides.
- They call more. Anxious families reach out constantly for reassurance.
- They complain more. Silence gets read as neglect, and small worries grow.
- They transfer out more. A lost relationship is the first step to a lost client.
Two connections, one simple platform
Keep families close and caregivers supported — and give managers the one view that ties it all together.
Daily Family Updates
Caregivers log a daily update in under two minutes. Mood, meals, moments — not clinical data.
- Under 2 minutes to post
- Mood, meals & moments
- Not clinical data
Caregiver Check-Ins
30/60/90-day retention check-ins with rotating questions. Managers see who's at risk before they quit.
- 30 / 60 / 90-day retention check-ins
- Rotating questions
- See who's at risk before they quit
Manager Dashboard
Red flags. Who's due for a check-in. The “you said → we did” log.
- Red flags surfaced early
- Who's due for a check-in
- “You said → we did” log
A retention program and resources caregivers actually feel
Software is only half of it. Behind NearReach is a caregiver retention program and a library of resources built to keep your team engaged, supported, and growing — so the caregivers you invest in are the caregivers who stay.
Part 1 · Retention
Keeping caregivers engaged & supported
Retention isn't luck — it's a system. We turn everyday moments of support into the real reasons your best caregivers choose to stay.
- Recognition that lands. Milestone shout-outs, peer kudos, and manager thank-yous that make good work visible and valued.
- Ongoing check-ins. Structured 30/60/90-day and pulse check-ins catch burnout early and show caregivers they're truly heard.
- A real community. A place to connect with peers, swap advice, and feel part of a team — never alone out on a route.
Part 2 · Resources
The tools & training we put in their hands
Concrete resources caregivers can use from day one — everything they need to do great work and feel confident doing it.
- Onboarding & training library. Guided onboarding plus on-demand training modules for every care scenario they'll meet. Providers upload and manage their own training content — NearReach is the platform that hosts it.
- Family communication tools. Prompts and templates that make daily family updates effortless and warm.
- Wellbeing & mental-health support. Stress, grief, and self-care resources — because the people who care for others need care too.
- Direct manager support. One tap to reach a manager for a question, coverage, or simply a hard day.
Providers upload and manage their own training materials and content. NearReach is the platform that hosts this content and does not edit, verify, or take responsibility for provider-uploaded materials.
NearReach costs less than replacing one entry-level caregiver.
$2,400–$7,500
saved by retaining just 3 caregivers.
2–4× ROI
combined effect when caregivers + clients/families stick.
Less than one hire
NearReach costs less than replacing one entry-level caregiver.
Starter
$199/mo
≤50 clients
Growth
$299/mo
50–150 clients
Multi-Site
Custom
200+ / multi-location
Self-service: no setup fee. Integration-assisted: setup fee quoted by scope.
Everything that comes with each tier
Simple pricing by number of clients — every plan is HIPAA-compliant with a BAA included.
Starter
$199/mo
≤50 clients
- Daily family updates portal
- 30/60/90-day caregiver check-ins
- Manager dashboard with early-warning flags
- “You said → we did” response log
- Self-service roster upload
- Built-in onboarding walkthrough
- Email support
Growth
$299/mo
50–150 clients
Everything in Starter, plus:
- Training materials upload & management
- Priority email + phone support
- Advanced reporting & analytics
- Custom check-in question sets
See NearReach in action
Tell us a little about your facility and get immediate, self-service access to the live demo — pre-loaded with sample families and caregivers so you can explore it yourself right away. A real person also follows up within 24 hours.
- Instant access — start exploring the moment you submit
- See the family updates & retention check-ins live
- Pre-loaded with sample data, no setup needed